Dell walk-in Oct 28 oct-04 Nov 2014 for Technical Support Process In Hyderabad
Company :Dell
Company Profile:
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Website :www.dell.com
Job Role :Technical Support Process
Eligibility :Any Graduate
Experience :0 - 5 Years
Job Location :Hyderabad
Walk-In Date :28 Oct - 04 Nov 2014
Walk-In Time :11:00 AM
Job Responsibilities:
Responds to customer technical problems/issues related to hardware, software and networking via E mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows.
Guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their Technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of Dells product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to Dell standards.
Monitors and tracks issues to ensure accurate resolution.
Should be open to work in night shifts in a 24×7 environment.
Should have excellent communication skills in English.
Venue Details:
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad – 500081.
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Mazenet Solution hiring Oct-2014 for HR Recruiter in Coimbatore/Chennai
Company : Mazenet Solution Pvt Ltd
Company Profile:
Mazenet Solution is one of the reckoned names in the training sector imparting IT training services to Private business enterprises, institutions and individuals. Since our inception, we have done a commendable job in creating value and confidence in every assignment. Our spectrum of training services meets the demands of various sectors. Backed by state-of-the-art facilities and a highly experienced cum dedicated team of professionals, we are constantly able to provide our clients with high quality training.
Company : Mazenet Solution Pvt Ltd
Website : www.mazenetsolution.com
Job Role : HR Recruiter
Eligibility : MBA
Experience : 0.6 - 2 Years
Job Location : Coimbatore/Chennai
Job Description:
· End to End Client Interaction.
· Should have a good experience IT Recruitment.
· Motivate the trainers to update in their latest technology and ensure that the trainers are competent in Market.
· Get the Forecast from each client and plan operations in discussion with Management.
· Skill Mapping with Internal/External Resources based on Client Requirements.
· Raise Invoice at appropriate time.
· Follow up on payments on regular interval.
· Handle niche technology requirements ensuring quality delivery for Repeat orders and client retention.
How to Apply:
Interested candidates send their Resumes to hr@mazenetsolution.com
Company Address:
No.312, 2nd Floor, 2AB, Gee Gee Emerald,
Valluvar Kottam High Road, Nungambakkam,
Chennai - 600034.
Contact Details:
Thiyagan.S
hr@mazenetsolution.com
9677174657
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