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ICICI Recruitement 2014 Voice Process Inbound Telecalling in Hyderabad

Company:
ICICI Lombard General Insurance Company Limited
Qualification:
Any Graduate
Walkin on 22nd Sep to 30th Sep
Experience:
1 to 6 yrs
Salary:
INR 1,25,000 - 2,00,000 P.A
No of Openings
30
Work Location:
Hyderabad / Secunderabad
Job Description:
Designation: Customer Service Manager - Inbound
Convert potential leads into business by answering incoming calls/dialing outbound leads on a rotating basis
Operate telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influence customers to buy or retain product by following a prepared script to give product reference information.
To document transactions by completing forms and record logs.
To maintain database by entering, verifying, and backing up data.
To keep equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
To maintain operations by following policies and procedures; reporting needed changes.
To meets the monthly KPIs
To maintain quality service by following organization standards.
To maintain technical knowledge by attending training session, reviewing training modules
To contribute to team effort by accomplishing related results as needed.
Candidate should be a qualified graduate
Should have Telesales Experience
Should be currently employed
Freshers are not eligible
Candidates who are currently jobless are not eligible
Salary budget is from 1.45 - 2 lakhs, decided subject to candidate`s competency
No cab service provided
Address:
Time: From 10 AM

Venue: ICICI Lombard, C/o ICICI Bank Towers, Plot-12, Nanakramguda, Gachibowli, Hyderabad


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